Credit Cure’s – Privacy Policy

Effective Date: 9 November 2024

At CreditCure.ai, we value your privacy and are committed to safeguarding your personal and financial information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services. By accessing or using CreditCure.ai, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information:

•Name, email address, phone number, and contact details.

•Government-issued identification documents for verification purposes.

b. Financial Information:

•Loan details, repayment history, and associated financial data.

•Bank account statements and credit score details (with your consent).

c. Usage Information:

•Information about how you interact with our website or app, including pages visited, time spent, and device details.

d. Cookies and Tracking Data:

•Cookies, IP address, and browser details for analytics and user experience enhancement.

2. How We Use Your Information

We use your information to:

•Provide personalized loan recommendations and financial insights.

•Analyze your financial profile to suggest better interest rates and loan options.

•Facilitate home loan balance transfers and other financial services.

•Improve our platform’s functionality, user experience, and service offerings.

•Communicate with you about updates, offers, or support requests.

3. How We Share Your Information

We only share your data with:

a. Trusted Partners:

•Banks and NBFCs for processing loan applications and providing financial recommendations.

b. Service Providers:

•Third-party vendors who assist in data processing, analytics, or customer support.

c. Legal Obligations:

•Government authorities or regulatory bodies, if required by law.

d. Consent-Based Sharing:

•We will seek your explicit consent before sharing your information for purposes not covered in this policy.

4. Data Protection and Security

Your data’s security is our priority. We implement:

•Encryption: Industry-standard encryption for data transfer and storage.

•Access Control: Restricted access to authorized personnel only.

•Regular Audits: Routine security checks to identify and address vulnerabilities.

Despite our efforts, no online platform is entirely secure, and we cannot guarantee absolute security of your data.

5. Your Rights

As a user, you have the following rights:

•Access Your Data: Request a copy of the information we hold about you.

•Update Your Data: Correct inaccuracies or update outdated information.

•Delete Your Data: Request deletion of your data, subject to legal and operational requirements.

•Withdraw Consent: Opt out of non-essential data collection or marketing communications.

To exercise your rights, contact us at support@creditcure.ai.